Warranty

ISHIELDZ IS KNOWN FOR ITS RENOWNED WARRANTY PROTECTION.

WE ARE COMMITTED TO THE PROTECTION OF YOUR DEVICE SCREEN.

Tempered Glass is designed to break, as it dissipates the force upon impact to help protect the screen of your device from breaking. By absorbing the impact when your device is dropped, iShieldz Tempered Glass minimizes damage to your screen.

This Limited Lifetime warranty for iShieldz Tempered Glass screen protectors protects against manufacturing defects such as discoloration, faulty silicone adhesive, warping, and rainbow line discoloration. In addition, this Limited Lifetime warranty covers everyday wear-and-tear, which includes scratches, chips and cracks.

To make a warranty claim, please use the form below. You will need to provide:

Proof of purchase – A copy of the original sales receipt is required.
Photo of defective iShieldz Tempered Glass – A digital image of the damaged glass screen protector is required.

You will be issued a replacement product. A processing and handling charge of $9.99 (plus applicable taxes) will apply for all warranty replacement. In the event that the specific screen protector for your device is no longer available, a similar replacement product will be provided. Should you have any issues using the form and need to contact a member of our customer service team, please email: ishieldz@gentec-intl.com.

IMPROPER USE, PHONE UPGRADES, PHONE REPAIR REPLACEMENTS OR FAULTY INSTALLATIONS ARE NOT COVERED UNDER THIS WARRANTY. The entire liability of the Gentec International and iShieldz shall be limited to the amount actually paid for the product by the original purchaser.

Please Note: It may take between 10-15 days to receive your new iShieldz screen protector depending on your location. This is due to increased demand on the postal service as a result of Covid-19. We apologize for the delay.